Frequently Asked Questions
Find answers to the most common questions about SnapDash.
Everything you need to know
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Get A QuoteGeneral Questions
The free plan includes basic Shopify analytics dashboard, up to 2 team members, and limited report generation. It's a great way to explore SnapDash before committing to a paid plan.
Initial sync usually takes less than 5 minutes for stores with up to 10,000 orders. Larger stores may take a bit longer for the first historical data import, but ongoing syncs happen in real-time.
When you sign up for any paid plan, you get full access to all features for 14 days without being charged. If you decide not to continue, simply cancel before the trial ends.
Absolutely. We use bank-level encryption (AES-256) for all data at rest and in transit. We connect to your Shopify store securely via the official Shopify API with read-only access.
SnapDash is exclusively built for Shopify. This deep, native integration allows us to provide specialized e-commerce reports and metrics that generic dashboards cannot offer.
You can upgrade your plan at any time from your account settings. The price difference will be prorated for the remaining billing period. Downgrades take effect at the start of the next billing cycle.